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Tricia M. Homis
cell/voicemail: 408.205.5815
t [at] triciahomis [dot] com
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To work in a technologically challenging environment where I
am constantly learning.
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Computer Resource Specialist II; UC Santa Cruz
Transportation and Parking Services Department
January 2003–Present
Santa Cruz, CA
• Maintenance of a network of Macs and PC's, including troubleshooting, hardware installation, and
peripheral control
• Setup and administration of websites and databases using Mac OS X Server/Filemaker Server
• Database and website design and maintenance
• Customize solutions to multiple user groups
• Assist in keeping Permit Point of Sale system up and running
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Customer Service Rep/Technician; Computerware By Elite
October 2001–December 2002
Santa Cruz, CA
• Worked with customers to determine applicable system for their needs
• Hardware/Software troubleshooting and installation, experience with Mac Test Pro
• Kept abreast of constant hardware/software releases, major and minor OS issues
• Dealt with Apple Technical Support on near daily basis
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SQA Contractor; Apple Computer,
Inc./MODIS IT
June 2000–October 2001
Cupertino, CA
• Tested a wide range of components on Mac OS
9.1 to 9.2.1/Mac OS X.1
• Software Update for OS X [10.0.1 through 10.0.4]
• Direct work with terminal/command line
interface and two-machine debugging
• Knowledge of testing methodologies, tools, and
bug writing/regression
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Customer Service Rep/Asst Manager; Computerware,
Inc.
Nov. 1999–May 2001
Santa Clara, CA
• Assisted customers with choice of computer,
software, and accessories
• Troubleshooting of system software,
conflicts
• Hardware installations, including memory, hard
drives, general repair
• Various administrative/inventory duties
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Independent
Consultant; Self-employment
Jan. 2000–Present
Bay Area, CA
• Troubleshooting of operating system problems,
hardware malfunctions
• Advise clients on purchase of equipment,
software, accessories
• Instruct clients in basic functioning of
Macintosh
• General data work/Powerpoint presentations
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Additional employment available upon request.
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Software:
Adobe Photoshop/Image Ready, ATM Deluxe, PageMaker, GoLive,
Illustrator. Quark XPress. Macromedia FreeHand,
Flash. Word/Excel/PowerPoint. All versions of Netscape and Microsoft
Browsers. iMovie, iTunes, AppleWorks. SoundJam. Audion. Toast and Apple's
DiscBurner. Knowledge of FTP, telnet, UNIX commands and basic shell scripting. Strong knowledge of HTML. Rudimentary
knowledge of Perl/C programming and CSS.
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Hardware:
Can build and pillage a Mac [hard drives, memory, video
cards]. Complete knowledge of Apple systems and a large amount of third party
hardware [printers, scanners, digital cameras, CD burners, mp3 players,
etc]. Experience with FireWire, USB, SCSI, and Networking peripherals.
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California State University, Fresno
1995–1999
Fresno, CA
Bachelor of Art in Graphic Design
Gavilan Community College
2003–Present
Gilroy, CA
Continuing Education - Unix
Also learning Perl through private instruction.
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